How we work
Everything on our bench
Your jewelry stays in our Marlton location and is repaired by our own team — direct control over the work and the turnaround.
Laser welding
Concentrates heat into a pinhead-sized area, so opals, pearls, emeralds and tanzanites face far less heat exposure. Each piece assessed individually.
Insured while in our care
Documented at intake and stored in our safe. Customer items are insured while in our care for up to $100,000. No deposit.
One-year warranty on workmanship
Covers the specific work performed — not accidental damage, normal wear or the natural wearing of finishes. Applies to pieces bought anywhere.
Costume jewelry too
From $25. The piece your grandmother wore counts regardless of the metal. We tell you first whether a repair is likely to hold.
Visit our Marlton showroom
Everything is done at our own bench in Marlton. Walk in for a free evaluation — no appointment needed and no deposit taken.
Jewelry Repair FAQ
1. How much does it cost to have jewelry repaired?
At Billig Jewelers repairs start at $25. Chain soldering runs $25 to $50 in gold, prong repair starts at $45 per ring, stone tightening runs $50 to $100, and rhodium plating from $45. Estimates are free and given before any work begins.
2. How much does it cost to have a gold necklace repaired?
Soldering a broken gold chain runs $25 to $50, depending on the gauge of the chain and how much of it has failed. Replacing a clasp starts at $50, plus the cost of the clasp when applicable. Polishing is included with both.
3. How much does it cost to have a gold ring fixed?
Minor prong work starts at $45 per ring — rebuilding multiple prongs is quoted after inspection. Stone tightening runs $50 to $100, and a head or basket replacement starts at $125. Resizing starts at $75. Final pricing depends on the metal, the setting and the stones.
4. Can a jeweler fix a broken gold necklace?
Yes. A parted link or a failed clasp is routine bench work, usually back within a week. The exception is a chain that has worn thin along its whole length rather than breaking at one point — there we will show you the wear and talk about whether repair is worth it.
5. Is repairing jewelry worth it?
Usually, when the metal is sound and only a component has failed. A $45 prong repair protects a stone worth many times that. Replacement makes more sense when a chain has worn out along its length, when plating has gone over most of a piece, or when the repair approaches the item's value and it carries no personal meaning.
6. Can gold jewelry be repaired?
Yes, in every karat — gold is highly repairable. How many times a particular piece can be worked on depends on the condition of the metal, previous repairs and how much material is left, so we assess each piece before advising another repair. We work in 10k, 14k and 18k, plus platinum and sterling silver.
7. What does an "L" stamped on jewelry mean?
A single "L" is usually a maker's, manufacturer's or sponsor's mark rather than a metal-purity mark, and it cannot identify the metal on its own. Purity is stamped separately — 14K, 585, 750, 925, PLAT — but those marks can wear away, be removed during sizing, or never have been applied. Bring the piece in; we can inspect and test it to determine its likely metal content while you wait.
8. Do you repair jewelry bought somewhere else?
Yes, after inspecting the piece. No receipt needed and no surcharge.
Still have questions?
Call us at856-983-2300or visit our Marlton showroom. We’re always happy to help.
Bring the piece in.
Free estimate, no deposit, and a one-year warranty on every repair. Nothing leaves our bench.
Call (856) 983-2300