What separates us from the mall counter
Regulated to ±5 sec/day
Where the movement and manufacturer's spec allow. Every watch individually tested before it leaves.
Gaskets in stock
We fit a new caseback gasket for $50 when yours needs it. Most quick-service counters carry none.
Nothing sent out
The watchmaker who assesses your watch is the one who works on it.
One-year warranty
On all watch service. Free estimate before any work begins.
Insured to $100,000
Documented at intake and insured for as long as your watch is in our care.
Visit our Marlton showroom
Everything is done at our own bench in Marlton. Walk in for a free evaluation — no appointment needed and no deposit taken.
Watch Repair FAQ
1. How much does it typically cost to get a watch fixed?
At Billig Jewelers, a battery starts at $15, a crystal replacement at $125, and a full overhaul at $250 for quartz or $350 for an automatic. Chronographs start at $485. Estimates are free and given before any work begins.
2. How much does a jeweler charge to put a battery in a watch?
Ours start at $15 for a standard quartz watch and $50 for Swiss or luxury pieces. A new caseback gasket, when one is needed, is $50. Water resistance testing is a separate service from $125.
3. Does Walmart change watch batteries?
Some locations do. For an inexpensive watch that is a reasonable option. For anything with a screw-down caseback, a water resistance rating you rely on, or real value, the risks are a damaged case edge and a compressed gasket that no longer seals — neither of which shows up until water gets in.
4. Can I replace the battery in my watch myself?
On a snap-back case with no water resistance, yes. On anything sealed, opening the case without the correct tool usually scars the caseback and disturbs the gasket, and the watch is no longer water resistant even when it looks fine.
5. Do Rolex watches have to be serviced by Rolex?
Only while under warranty — servicing elsewhere voids it. Out of warranty you are free to use an independent watchmaker, and we service Rolex out of warranty subject to inspection and parts availability.
6. Is it worth fixing a watch?
For a mechanical or automatic watch, almost always. A $350 overhaul on a movement designed to run for decades is straightforward maintenance. For an inexpensive quartz watch needing a full overhaul rather than a battery, replacement is usually the better use of the money — we will tell you which one you have.
7. Can a 40-year-old Seiko watch be repaired?
Usually, yes. We service vintage watches subject to inspection and parts availability. Older Seiko movements are well documented and mechanically sound; the question is whether a specific worn part can still be sourced, and we will tell you at intake.
8. Where can I get my watch repaired in Philadelphia?
Our bench is in Marlton, about a twenty-five minute drive from Center City across the Ben Franklin Bridge. Everything is done on site — no shipping, no factory centre — and estimates are free.
Still have questions?
Call us at856-983-2300or visit our Marlton showroom. We’re always happy to help.
Bring your watch in.
Free estimates before any work begins. Same-day batteries for most watches.
Call (856) 983-2300