What separates us from the mall counter
Regulated and tested
Every watch is timed and individually checked before it leaves. Where the movement, condition and manufacturer's specifications permit, we regulate to approximately ±5 seconds a day.
Gaskets in stock
We fit a new caseback gasket for $50 when yours needs it. The case, gasket and closure method are examined before any work begins.
Nothing sent out
The watchmaker who assesses your watch is the one who works on it.
One-year warranty on workmanship
Covers the specific work performed, not accidental damage, normal wear or unrelated components. Free estimate before any work begins.
Insured while in our care
Documented at intake. Customer items are insured while in our care for up to $100,000.
Visit our Marlton showroom
Everything is done at our own bench in Marlton. Walk in for a free evaluation — no appointment needed and no deposit taken.
Watch Repair FAQ
1. How much does it typically cost to get a watch fixed?
At Billig Jewelers, a battery starts at $15, a crystal replacement at $125, and a full overhaul at $250 for quartz or $350 for an automatic. Chronographs start at $485. Estimates are free and given before any work begins.
2. How much does a jeweler charge to put a battery in a watch?
Ours start at $15 for a standard quartz watch and $50 for Swiss or luxury pieces. A new caseback gasket, when one is needed, is $50 — we confirm the total with you before fitting one. Water resistance testing is a separate service from $75.
3. Will my watch still be water-resistant after a battery replacement?
Not automatically. Opening a case compresses the gasket that keeps water out, and a gasket that has hardened over several battery changes may no longer seal. We inspect the gasket at every battery replacement and fit a new one for $50 when it needs it. If you rely on the rating — swimming, showering, water sports — have the case pressure tested afterwards, from $75. A rating stamped on a caseback years ago says nothing about the seals today.
4. Can I replace the battery in my watch myself?
On a snap-back case with no water resistance, yes. On anything sealed, opening the case without the correct tool usually scars the caseback and disturbs the gasket, and the watch is no longer water resistant even when it looks fine.
5. Do Rolex watches have to be serviced by Rolex?
No, but while the watch is under warranty we generally recommend contacting an authorized Rolex service center first, because independent work or non-authorized parts may affect coverage. Once the manufacturer's warranty has expired you are free to choose, and we service Rolex out of warranty subject to inspection and parts availability.
6. Is it worth fixing a watch?
For a mechanical or automatic watch, almost always. A $350 overhaul on a movement designed to run for decades is straightforward maintenance. For an inexpensive quartz watch needing a full overhaul rather than a battery, replacement is usually the better use of the money — we will tell you which one you have.
7. Can a 40-year-old Seiko watch be repaired?
Usually, yes. We service vintage watches subject to inspection and parts availability. Older Seiko movements are well documented and mechanically sound; the question is whether a specific worn part can still be sourced, and we will tell you at intake.
8. Where can I get my watch repaired in Philadelphia?
Our bench is in Marlton, about a twenty-five minute drive from Center City across the Ben Franklin Bridge. Everything is done on site — no shipping, no factory center — and estimates are free.
Still have questions?
Call us at856-983-2300or visit our Marlton showroom. We’re always happy to help.
Bring your watch in.
Free estimates before any work begins. Same-day batteries for most watches.
Call (856) 983-2300